Your Child's Medical Home

What You Need To Know

What Is a Family-Centered Medical Home?

The Patient-Centered Medical Home’s (PCMH) concept revolves around finding the best way to deliver patient care. It is not a building, house, or home healthcare service, but rather, an approach to providing comprehensive primary care. A PCMH is an innovative perspective to healthcare that involves respecting and understanding the whole person: their unique needs, cultures, values, and preferences. Care isn't provided by just one person, but by the whole team of healthcare professionals and staff. PCMHs support patients in learning to manage and organize their own healthcare, making them active participants in their healthcare choices. 

This model functions most effectively when patients provide a complete medical history and information about care obtained outside the practice.

Children’s Health of Ocala is proud to be accredited by the National Council of Quality Assurance (NCQA) as a medical home since 2012. We were recognized at level 3, which is the highest level of recognition a patient-centered medical home can achieve. 

Your medical home can:

Black heart on white background.

Develop a personalized healthcare plan for your child

Black plus sign on a white background.

Follow evidence based guidlines for care

Black curved shape against a white background.

Listen to your concerns and answer your healthcare questions

Black curved shape in the lower right corner on a white background.

Provide you with educational materials regarding health conditions

White background.

Work with other pediatric specialist to coordinate your childs care 

Access and Availability

Your family is the focus of our medical home. We provide extended hours and same day appointments to meet your family’s needs. Our providers can be reached 24 hours with our on-call services. Please inform us of any special communication or access needs that you or your children may have. Our office will do its best to accommodate you.

Smiling child with a toy, being examined by a doctor with a stethoscope.
Baby being examined by a doctor with a stethoscope. The baby looks concerned.

If your child sees a specialist, please request that a report is sent to our office so that we are aware of all aspects of your child’s healthcare. If we refer you to a specialist, please allow us to provide key information (often through portal access) so that the specialist may provide the best care possible. Let us know if you are unable to get an appointment within a reasonable amount of time.

Testimonials

Silhouette of a person with the head and shoulders visible, against a gray background.

Great Doctors! Friendly staff. Never given any problems when requesting records, referrals or prescriptions.


- Liz Rivera